Terms & Conditions

*Privacy statement:

  • All data & payment details are captured using our partner platform Shopify.
  • Please refer to their privacy statment with regards to data collection methods & storage.


  • We strive to be as accurate as possible but with the huge amount of products available in the industry and with the price changing on a regular basis, you might find an incorrect price here and there, please contact us re any price questions.


*After sales service:

  • 2 years of unlimited Free servicing applies to bikes $2000 and under
  • 5 years of unlimited free servicing applies to bikes $2001 and over

*Free servicing includes:

  • pump tyres
  • tune gears
  • tune brakes
  • basic wheel true (on bike)
  • lube chain
  • safety check
  • check and adjust all bearings
  • tighten all bolts and nuts to correct tension
  • test ride


*Free service does not include:

  • overhauling components
  • cleaning
  • degreasing
  • damage from abuse
  • worn parts
  • buckled wheels
  • accidental damage.


*product availability:

  • It is impossible to know what is available 100 per cent of the time, we display the full range of bikes etc on our site so you can see what is available from our suppliers along with their RRP, if you select a product and proceed to purchase and its out of stock in our store we will send you an email to let you know its been ordered and will take a few extra days, if the supplier is out of stock we will notify you as well to see if we can find a comparable product from one of our other brands


  • are subject to ACCC GUIDLINES


*Bike Servicing

  • * we aim to repair your bike as quickly as possible but with the vast available product range we cant stock every item all the time so sometimes when parts need to be ordered your bike will take a few days longer, we also value quality over quantity so please call ahead and state your plans so we can try to work in with your timetable/event
  • *we take no responsibility for the guarantee of parts purchased online, we only guarantee our own workmanship and parts purchased through us.
  • *all of the brands we supply reserve the right to alter specification or price that is otherwise stated on the website or in a catalogue.


If you have any questions please give us a call or email us using the contact details on our website.

Morgan & The Wheel Heat Team